The National Police Service has firmly dismissed allegations of inaction regarding the escalating tensions between public service vehicles (PSVs) and boda boda operators. Ongoing investigations into incidents of arson and violence remain a priority.
Senior Superintendent of Police Boniface Otieno stated in an interview with a local television station that authorities are diligently investigating incidents, particularly the torching of PSVs. “It is inaccurate to suggest that the police or government are inactive, as my fellow panelist implied,” Otieno asserted.
He clarified that while the public often uses the term “matatus,” it actually refers to vehicles carrying fewer than 25 passengers, including the driver. “The term ‘matatu’ limits the discussion,” he explained. “We should consider public service vehicles in contrast to boda bodas, as using ‘matatu’ excludes buses and other public transport vehicles.”
Otieno highlighted that police respond promptly when crimes are reported, adhering to meticulous procedures for evidence collection. He noted that constitutional protections for suspects prevent premature announcements regarding arrests. “We will not hold another press conference just to announce that we have apprehended the culprits,” he remarked, referencing the Bill of Rights.
He urged citizens to visit police stations for updates on ongoing cases. In relation to a recent vehicle torching incident within the jurisdiction of Pangani Police Station, Otieno confirmed that three individuals have been arrested. “Yes, three people have been arrested so far,” he stated, cautioning against attributing blame to all boda boda operators.
Otieno emphasized the complexity of the situation, stating, “Not all individuals involved are boda boda operators.” He explained that investigations have repeatedly uncovered instances of criminal elements infiltrating the ranks of boda boda operators to exploit the chaos.
He declined to provide further specifics to protect the integrity of ongoing investigations. His comments coincided with a disrupted morning commute in Nairobi and Thika Town on Monday, February 2, 2026, as segments of the matatu industry refrained from operating, despite reports that a planned strike had been called off.
Long queues formed at bus stops throughout the city, compelling many workers to walk significant distances or rely on alternative transport options such as boda bodas and ride-hailing services. Some matatu operators escalated the situation by blocking major thoroughfares, including Moi Avenue in the Central Business District and portions of Waiyaki Way in Westlands, resulting in severe traffic congestion.
This industrial action stems from escalating tensions between matatu associations and boda boda operators, amid allegations that riders have damaged vehicles involved in accidents, creating an unsafe working environment.
Although the Federation of Public Transport Sector (FPTS) had suspended the strike following discussions with stakeholders, including security agencies and boda boda representatives, disruptions persisted as the sector awaited further dialogue aimed at achieving a peaceful resolution.
