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Financial Literacy Key to Responsible Borrowing, Says Expert

As Kenya’s financial services grow, financial literacy is key to fostering responsible borrowing and supporting long-term economic growth.

At Oya Micro Credit Kenya’s fourth anniversary, CEO Wycklife Ochola emphasized that client education is central to their mission, empowering borrowers to make informed financial choices for sustainable businesses.

With mobile banking and digital lending on the rise, more Kenyans are accessing financial services. However, many still struggle with managing debt effectively. Ochola noted that businesses often falter not due to a lack of customers, but from insufficient financial knowledge to manage growth and cash flow.

He highlighted that access to credit must come with practical guidance, helping borrowers budget, track expenses, and plan repayments to use loans productively and avoid financial stress.

Kenya’s SMEs, vital to the economy, face challenges in accessing financial management training. To address this, Oya Micro Credit integrates financial education into its lending model, guiding customers on responsible borrowing and repayment before loan approval.

“We see our clients as partners, not just borrowers. Our aim is to help them understand their borrowing capacity and manage repayments for sustainable growth,” Ochola shared.

In four years, Oya Micro Credit has opened 110 branches, serving around 20,000 customers monthly and creating over 500 jobs for young Kenyans.

“As we mark our growth, we take pride in the opportunities we’ve created for youth through employment and skill development,” he added.

Oya Micro Credit also leverages technology, offering an AI-powered WhatsApp platform that provides financial literacy resources, budgeting tips, and business management advice.

“Technology helps us reach more people with essential education and support, ensuring clients have access to information whenever they need it,” he explained.

Ochola believes that pairing credit access with financial education strengthens relationships and enhances financial outcomes.

“Sustainable lending means more than just giving loans. When our borrowers thrive, businesses flourish, jobs are created, and communities thrive. That’s the impact we strive for,” he concluded.

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