Tag: M-Pesa

Kenya Sells 15% Safaricom Stake as Vodafone Takes Majority Control

by Chris Omondi -

The Kenyan government’s decision to sell a 15 percent stake in Safaricom has initiated one of the most significant shifts in ownership for East Africa’s leading telecommunications company. While this move has sparked discussions about the state’s diminished shareholding, it also raises an important question for millions of Safaricom customers

What Happens If You Send Money to the Wrong M-Pesa Number?

by Chris Omondi -

Nothing elicits panic quite like sending money to the wrong M-Pesa number in Kenya! Mistakes happen in a flash, but fixing them can be a hassle.Safaricom has shed light on what occurs when someone disputes a mistaken M-Pesa transfer. You can request a reversal, but if the recipient declines, a

Safaricom Profits Jump 67% to Record Sh99.7 Billion

by Chris Omondi -

Safaricom has achieved an impressive 67.3 percent increase in net earnings for 2025, reaching a landmark Sh99.7 billion. The telecommunications company credits this remarkable growth to its innovative products, which significantly enhance consumers' daily lives.This achievement marks the highest profit ever recorded by any company in East and Central Africa.The

Why Safaricom Now Requires Double Number Entry on M-PESA

by Chris Omondi -

Safaricom recently addressed user concerns regarding a new M-PESA feature that requires customers to re-enter the recipient’s phone number twice during transactions. This clarification followed a wave of complaints from users on social media.The issue came to light when user Yobera (@MrYobera) inquired on X, “Yooh @SafaricomPLC, what’s up with