Safaricom has announced a pivotal change in M-Pesa's data handling, which will now conceal the sender’s phone number during money transfers.In a statement on March 11, 2026, Safaricom CEO Peter Ndegwa emphasized that safeguarding customer information is crucial to the company's operations as M-Pesa evolves.“As M-Pesa celebrates its 19th anniversary
Tag: fintech Kenya
Why Safaricom Now Requires Double Number Entry on M-PESA
Safaricom recently addressed user concerns regarding a new M-PESA feature that requires customers to re-enter the recipient’s phone number twice during transactions. This clarification followed a wave of complaints from users on social media.The issue came to light when user Yobera (@MrYobera) inquired on X, “Yooh @SafaricomPLC, what’s up with