Family bank wins Best Customer Experience Award 2023

Family Bank has been recognized and awarded as the Best in Internal Customer Experience at the 2023 Service Excellence Awards organized by Institute of Customer Experience (ICX) Kenya. The Best Internal Customer Experience Award category recognizes organizations that strategically design in-depth, comprehensive initiatives and strategies that create a conducive, exciting and engaging employee

1,000 smallholder farmers access digital credit in Embu

1,000 smallholder maize farmers in Embu County are set to benefit from access to digital credit for inputs and insurance to boost agricultural production. Through a financing agreement between Family Bank and DigiFarm, the farmers based in Mbeere North and South sub-counties will be able to borrow and access the funds digitally through the agri-tech

Family Bank launches 50B worth women Banking

Family Bank has unveiled an exclusive woman banking proposition dubbed ‘Queen Banking’ and set aside KES 50 billion kitty for the next 2 years to cater for the diverse individual and business needs of women to promote women's economic empowerment and deepen financial inclusion in Kenya. According to the Economics Kenya Labour Force

Family Bank & Aqua-for-All join to finance water enterprises

Family Bank & Aqua for all join to finance water enterprises

Family Bank has signed a KES 350 million (€2.9 million) two-year partnership with Aqua for All to facilitate increased lending to medium and small-scale water enterprises supplying low-income communities with safe drinking water either through piping systems or water kiosks throughout Kenya. Aqua for All, a foundation that specializes in innovative finance for